Terms and Conditions

This website is owned and operated by Genesis Homes (North) Ltd. We are registered in England and Wales under registration number Genesis Homes (North) Ltd – 10217991, and our registered office is at 4 Cowper Road, Genesis House, Penrith, Cumbria, CA11 9BN. Our principal place of business is at 4 Cowper Road, Genesis House, Penrith, Cumbria, CA11 9BN.

If you would like to request details about personal data, you can contact us by post, to the postal address given above, using our website contact form, by telephone, on 01768 800 878; or by email, using the email address info@genesis-homes.co.uk. Our data protection officer’s contact details are: Nina Smith

Data Protection

Please refer to our Privacy Policy to learn more about how we handle personal data and information about how you can request details of any information stored about you.

Images & Virtual Tours

All images and virtual tours used are for illustrative purposes only. Individual features such as windows, brick and other materials’ colours may vary, as may heating and electrical layouts. The specifications of houses and bungalows are correct at the date of print but may be subject to change as necessary and without notice. Images are indicative of the quality and style of the specification and may not represent wholly the actual fittings and furnishings at a development. Specification is not intended to form part of any contract or warranty unless specifically incorporated in writing into the contract.

Development street scene imagery is shown for illustrative purposes only and will often not incorporate engineering features and positions such as pump houses, sub stations, road speed humps, road finish specification, etc, which are specific to the development. Please ask our sales adviser for details of the treatments specified for individual developments.

Floor Plans & Dimensions

Floor plans are intended to give a general indication of the proposed floor layout only. The dimensions are accurate to within +or- 200mm.

Dimensions should not be used for carpet sizes, appliance spaces or items of furniture. Please ask our Sales Executive for details of the treatments specified for individual plots. All images and dimensions are not intended to form part of any contract or warranty. Furniture and landscaping is shown for illustrative purposes only.

Development Plans

Although we have made every effort to ensure the accuracy of information shown, we reserve the right to amend/update the specification or layout without prior notification. The information given is for guidance only and its accuracy cannot be guaranteed. Information shown does not constitute a contract, part of a contract or warranty. External finishes may differ from those shown and dimensions are approximate (measured to the widest part) and we cannot be held responsible if sizes vary from those stated. Please speak to our Sales Executive with regards to specific plots and specification. You should take appropriate advice to verify any information on which you wish to rely.

Our Specification

Although we have made every effort to ensure the accuracy of information shown, we reserve the right to amend/update the specification without prior notice.  Please speak to our Sales Executive with regards to specific plots, specification and upgrades. Our standard specification includes the majority of plots and house types with the exception of our low-cost homes (LCHO), which may feature a different specification.

Part Exchange & Help to Move

Part exchange and Help to move is only available on selected developments and homes and in order to qualify, the property must be within our regional operating area. These schemes are subject to our standard terms and conditions and cannot be used in conjunction with any other offer. We are unable to extend the scheme to rental properties with tenants and leasehold properties are not included in the scheme with a period less than 150 years. Properties over the value of £200,000 are exempt and registered listed properties cannot be purchased. Properties in flood plains or areas with a history of flooding cannot be purchased if insurance cover cannot be provided. There must be a minimum of 30% differential between the property and the Genesis home you wish to purchase. We are unable to accept Local Authority/Housing Association properties into the scheme. If the property has undergone alteration or has been extended, we will require copies of the planning permission and building control approval. If planning consent was not required, you will need to provide proof of exemption from the council. Genesis Homes will arrange two valuations from nominated Estate/Selling Agents (if applicable); if the valuations obtained are more than 5% apart, a further valuation will be arranged.

• Part Exchange is available on selected plots only and subject to eligibility.
• Your existing property must meet our Part Exchange criteria, including but not limited to location, construction type, value, and condition.
• A minimum level of equity in your current home is required.
• We will arrange for 3 independent valuations of your property. Our offer will usually be based on the average of these valuations, less any agreed deductions.
• Our offer is subject to satisfactory survey and contract.
• You will be required to keep your property in good condition until completion and allow reasonable access for valuations, surveys, and viewings
• Any incentives or offers cannot be used in conjunction with Part Exchange unless agreed in writing.

Deposit Contribution or Deposit Paid

Deposit Contribution or Deposit Paid is available on selected plots and only at the developments where it is specifically advertised as being available. Genesis Homes will contribute towards the overall deposit sum required for the purchase price of the selected plot, as agreed at point of reservation. The maximum contribution amount will be stated within the advertisement but will not exceed 5% of the selected plot purchase price.  To be eligible for Deposit Contribution or Deposit Paid you must be able to prove at the point of reservation that you are in possession of sufficient funds to meet your contribution towards the agreed deposit amount and that you have been financially qualified by an Independent Financial Advisor. You must pay the standard reservation charge on the selected plot on reservation. The Deposit Contribution or Deposit Paid will be deducted from the total sale price of the selected plot on legal completion and cannot be exchanged for a cash payment. Incentives are subject to availability and cannot be used in conjunction with any other offer or scheme. Genesis Homes reserves the right to withdraw or alter these offers at any time. Prices and details are correct at time of being released for advertisement. For further information please speak to a Sales Executive.

5% Deposit Paid

• This incentive is available on selected plots only and may be withdrawn at any time.
• We will contribute up to 5% of the purchase price towards your deposit, which will be paid to your solicitor on legal completion.
• A reservation agreement must be signed, and the reservation fee paid, to secure your chosen home. Exchange of contracts must take place within the timescales set out in your reservation agreement.
• This offer cannot be used in conjunction with any other promotions or incentives, unless agreed in writing.
• Genesis Homes reserves the right to amend or withdraw this offer at any time.

Contribution towards legal fees 

Contributions towards legal fees are available on selected plots and only at those development where the incentive is specifically advertised as being available. The contribution amount will be stated within the advertisement. This amount will be reflected in the completion statement issued to solicitors and deducted from the monies due from you at legal completion. Genesis Homes reserves the right to withdraw or alter these offers at any time. Prices and details are correct at time of being released for advertisement. For further information please speak to a Sales Executive.

Recommend a Friend

Any promoted Genesis Homes offer is subject to terms and conditions. Offers are available on selected plots only, are subject to availability and cannot be used in conjunction with any other offer. For further information please speak to a Sales Executive

Help to Buy

*Help to Buy is available on properties up to a maximum value of £600,000 in England. If you qualify for Help to Buy assistance and you raise a mortgage for at least 75% of the purchase price of your new home from a lender, you can borrow up to the remaining 20% of the purchase price by taking out a loan secured over your new home from the Government’s Homes England public body over a period of 25 years. A 5% deposit is required by the lender. More may be required depending upon circumstances and your lender’s criteria. Help to Buy is subject to eligibility and terms and conditions.

Advice and Support

Advice is offered without charge. If the customer decides to utilise the services of the mortgage advice company, fees may be applicable. Wise One Mortgage Advisors are authorised and regulated by the financial conduct authority.

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England v Croatia – Win 4 Inner Circle Experience Tickets Competition

• The competition is open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland) aged 18 years or over.
• Employees of the Promoter, its associated companies, agencies, contractors, their immediate family members and anyone professionally connected with the competition are not eligible to enter.
• Entrants must have a valid Instagram or Facebook account (depending on the platform on which they enter).
• The Promoter reserves the right to request proof of age, identity and residency from the winner.
• The Promoter reserves the right to disqualify any entrant who does not meet the eligibility requirements or who breaches these terms and conditions.

• To enter, participants must comment on the competition post, sharing their favourite matchday-at-home tradition.
• Only comments posted before the closing date and time will be eligible.
• Only one entry per person is permitted. Multiple comments from the same individual will not increase their chances of winning.
• Entries must be original, appropriate and relevant to the competition question.
• Entries containing offensive, defamatory, discriminatory or otherwise inappropriate content will be disqualified.
• No purchase is necessary to enter.
• The Promoter accepts no responsibility for entries that are lost, delayed, incomplete or not successfully submitted due to technical issues.

• Four Inner Circle Experience match tickets.
• Access to the exclusive Lioness Bar, subject to the applicable venue access arrangements.
• A £20 food and drinks voucher per ticket, providing a total voucher value of £80.