Peace of Mind

To make your experience less stressful, we endeavour to meet, and often exceed, expectations in terms of customer care.

As a small team, we can ensure that the house buying process is managed carefully and professionally from start to finish. We can put you in touch with mortgage advisers, give you details of house removal companies and generally ‘hold your hand’ through the whole house buying process. And if there are any tweaks needed after you move in (we expect there will be, as no house builder could build a house without some element of snagging), we’ll quickly sort that too!

For extra peace of mind, every Genesis Home comes with a 2-year home warranty, as well as a 10-year warranty supplied by the LABC (both start upon ‘completion’). You can find out more about the LABC Warranty at:

The Consumer Code for Home Builders was introduced in April 2010 by the house-building industry. It is there to make the home buying process fairer and more transparent for purchasers. Find out more at:

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