Job Title: Customer Services Maintenance Technician
Hours: Full time & Part time available
Location: Penrith & communting around developments. A vehicle will be provided.
Reports to: Customer Services Manager
What is the role?
The Customer Services Maintenance Technician role will provide a variety of high-quality remedial and maintenance works for customers in their new homes, ensuring issues are resolved efficiently and delivering reliable repairs that help customers settle in with confidence.
Principal Duties:
- As part of our Customer Services Team, you will be responsible to manage and prioritise workloads in order to complete high-quality works in a timely manner and in accordance with set SLA’s.
- Visiting Customers at home to undertake a range of remedial work (which can include carpentry, decorating, plastering);
- Carry out planned maintenance and repair improvements to occupied properties;
- Diagnose and repair faults;
- Maintain the cleanliness of working areas;
- Work safely, ensuring safety and well-being of yourself, customers and colleagues;
- A keen eye for detail and finish will be vital.
Key Experience, Skills & Competencies
- Must be an experienced, competent person and confident communicator, have a positive outlook, be conscientious and enjoy problem solving;
- Ability to be competent in all aspects of homeowner maintenance, including maintenance of machines and tools
- Painting and Joinery experience is required
- Be self-motivated and able to work from own initiative;
- Excellent communication skills; able to liaise with people on a personal level;
- Must hold a full Driving Licence; valid to drive in the UK;
- Must hold a relevant CSCS card;
If this sounds like the role for you, then we look forward to hearing from you. Please email careers@genesis-homes.co.uk with your C.V and covering letter.